Privacy Policy
1. Introduction
We prioritize the protection of your privacy. Rest assured that we maintain the confidentiality and security of your personal and financial details. This policy is applicable to all data gathered or provided on the HolsterHood website.
2. Data Collected
When placing orders, making inquiries, or signing up for materials, the personal information we collect may include:
- Name
- User ID (if you have an account with us)
- Password (if you have an account with us)
- Address
- Email address
- Phone number
On certain pages, users have the option to provide details regarding individuals other than themselves. For instance, when placing an order for certain items to be delivered to a different recipient, it is necessary to input the recipient’s address. The specific types of personal information gathered in such situations include:
- Name
- Address
- Phone Number
- Email Address (if different from your own)
HolsterHood utilizes the details you supply during the order placement solely for the purpose of fulfilling that specific order. Rest assured, this information remains confidential and is not disclosed or traded with any external entities, except as required to finalize the order. Your billing information is securely transmitted to our payment processor through a robust 128-bit encryption, guaranteeing the protection of your data from interception by unauthorized parties.
The information you provide about someone else when placing an order is solely used for shipping the product and confirming delivery. We do not disclose this information to any third parties unless it is necessary to fulfil the order. The return email addresses we receive are used exclusively for responding to the emails we receive. These addresses are not utilized for any other purposes and are not shared with external parties.
Lastly, we never utilize or disclose personally identifiable information provided to us online for purposes unrelated to those mentioned above, unless you are given the option to opt-out or prevent such unrelated uses.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
3. Cookies
In order to gather information about abandoned shopping carts, we utilize cookies. A shopping cart is considered abandoned if there has been no activity or purchase within one hour. Once the designated time has elapsed, a reminder will be sent via email or SMS message.
We employ cookies to help you personalize your online experience. We utilize non-identifying and aggregated data to enhance the design of our website and your shopping experience. This data does not personally identify you in any way. It may be shared with external parties to enhance our service.
4. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
5. Security Measures
We make use of Secure Sockets Layer (SSL) technology to safeguard your order information. This encrypts your credit/debit card number, order information and other personal information. When you access our cart and checkout pages, your computer automatically uses SSL encryption to communicate with our server.
In order to avoid unauthorized access, uphold data precision, and guarantee the proper utilization of information, we have implemented suitable physical, electronic, and managerial protocols to protect and defend the data we gather through online means.
In order to enhance the protection of your personal data, we refrain from storing any credit or debit card details on our servers. When you proceed with the checkout process, your credit card information completely bypasses our systems and is securely transmitted to our payment service provider () which employs cutting-edge security measures in the payment processing sector.
To ensure the security and privacy of your personal information, we have implemented a “LOGIN” feature at the top of our HolsterHood web pages. By utilizing this functionality, you can conveniently access and manage all the personally identifiable information we collect online. Additionally, we have established a verification process to confirm your identity before granting access or allowing any modifications to be made. This procedure is in place to enhance the protection of your information.
6. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeRex permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeRex to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
7. Third Party Websites
HolsterHood may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by us, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
8. Changes to this Policy
HolsterHood periodically revises this Privacy Statement to incorporate feedback from both the company and its customers. It is highly recommended that you regularly review this Statement in order to stay updated on the measures HolsterHood takes to safeguard your information.
Kindly contact HolsterHood at contactus@holsterhood.com for your feedback on this Statement of Privacy. We will take practically viable steps to address those issues.